Your rights under the UK General Data Protection Regulation.
gladekeep is committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines your rights as a data subject and how we ensure protection of your personal data.
We process personal data lawfully, fairly, and transparently. We collect data only for specified, explicit, and legitimate purposes and ensure that data is adequate, relevant, and limited to what is necessary for processing.
gladekeep acts as the data controller for personal information collected through our website and during the course of our business activities. We determine the purposes and means of processing personal data and are responsible for its protection.
You have the right to obtain confirmation of whether we process your personal data and, if so, to request access to that data. We will provide a copy of your personal data free of charge within one month of your request.
You can request correction of inaccurate personal data or completion of incomplete data. We will respond to rectification requests within one month.
Also known as the "right to be forgotten," you may request deletion of your personal data in certain circumstances, including where the data is no longer necessary for its original purpose or where you withdraw consent.
You can request that we limit how we use your data in certain situations, such as when you contest data accuracy or object to processing.
Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
You can object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests.
You have rights concerning decisions made solely by automated processing that significantly affect you. We do not currently use automated decision-making in our services.
To exercise any of these rights, please contact us at:
Email: [email protected]
Address: 45 Bothwell Street, Glasgow, G2 6TS, United Kingdom
We will respond to your request within one month. In complex cases, this period may be extended by up to two additional months, and we will inform you of any such extension.
We process personal data under the following lawful bases as defined by Article 6 of the UK GDPR:
Given the nature and scale of our data processing activities, we have not appointed a Data Protection Officer. For data protection enquiries, please contact our management team at [email protected].
If you are unsatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk
We encourage you to contact us first so we can address your concerns directly.
We primarily process data within the United Kingdom. Where international transfers are necessary, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK authorities.
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the ICO within 72 hours of becoming aware of the breach. Where the breach is likely to result in high risk to you, we will also inform you directly.
Last updated: January 2024